“Here was someone who showed up at the right time with the right knowledge to take me to the right place,” remembers Renette. “He knew how to take me from being hopeless to having direction, purpose. He took me from off the map to back on the map. He didn’t use words, but walked alongside me, comforting and guiding me. And when he knew I could take on the next part of the journey by myself, he left. In 10 minutes I went from lost to found.”